Privacy Policy


Effective Date: 31st Oct 2018 

At Taku&Grace we are committed to keeping all your personal information private. All personal data we collect is kept strictly secured, and is only used for the purposes described in this privacy policy. 

This privacy policy applies to all information collected through Taku&Grace website and any information we collection offline (e.g. a phone conversation with our Taku&Grace team member). 

Taku&Grace is bound by the Australian Privacy Principles contain in the Commonwealth Privacy Act and is compliant with the Privacy Amendment (Enhancing Privacy Protection) Act 2012. 

Taku&Grace may, from time to time, review and update this Privacy Policy to take account of changes to Taku&Grace operations and practices, new laws and technology and to make sure it remains appropriate to the changing business environment. 

THE DETAILS

Taku & Grace”, “T & G”, “Us”, “Our” and “We” means Taku & Grace Pty Ltd (ACN 620 236 455).

Goods and services sold by Taku & Grace are subject to guarantees under the Australian Consumer Law. Taku & Grace provides no guarantees in regards to our products other than the statutory guarantees under the Australian Consumer Law.

Please do not hesitate to contact us about any enquiries in regards to any section of our policies. We can be reached at Info@takuandgrace.com

YOUR CONSENT 

We take it as implied that you give us consent in the collection of your personal details when you provide us information for the sole purposes of completing a transaction, verifying your payment details, order placement, delivery arrangement and returns.

It is implied that you give us consent for marketing purposes only if you provide us with your email address for our email subscription service.

If you would like for your consent to be withdrawn from us to contact you, use or disclose your information after you opt-in, please contact us at: info@takuandgrace.com

WHAT DO WE DO WITH YOUR INFORMATION?

Taku & Grace collects your name, snail mail and email address as part of the purchasing process at our store checkout. We also receive your IP address when you browse our stores to help us learn about your choice of browser and operating system.

With your consent, we would like to occasionally email you about our stories, new products in store and other updates.

DISCLOSURE IN CASES OF SPECIAL EVENTS/OCCURRENCES

Please be advised that if required by law or if our terms and/or conditions are violated, we may disclose your personal details where appropriate.

ALL THINGS SHOPIFY

Taku & Grace website is hosted on Shopify Inc. and thus, your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY SERVICES

Please be aware your personal details will be collected and used by third-party services used on our store only to the extent necessary for them to perform their services. Please also be aware certain third-party service providers including payment gateways and transaction processors have their own policies in regards to information we are required to provide them for your purchase transactions.

Taku&Grace recommend that you be aware of their policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you decide to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by our privacy policies and terms and conditions.

Links:

Taku&Grace are not responsible for privacy practices of other sites in regards to links that direct you away from our website, we recommend you be aware of their privacy statements.

SECURITY

To protect your personal information, Taku&Grace take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

AGE OF CONSENT

By using our site, you represent that you are at least the age of majority in your state/province of residence and you have given us your consent to allow any of your minor dependents to use this site.

QUESTIONS AND ENQUIRIES

For any enquiries, please contact us via email at info@takuandgrace.com